About Us


Our purpose is to measurably contribute to our client’s success. We purpose to do this by helping our clients gain a deeper understanding of:

How their clients define value
Why their clients value their service offerings
How their clients measure them against their competitors

This measures our success, sets our goals, focuses our delivery and drives our people.

Our Approach

The service offerings of Client Thought build you a deeper understanding of how your clients define value, why your clients value your service offering and how your clients measure you against your competitors.


Client Thought delivers services to B2B service providers across multiple industries. We formulate and execute focused, comprehensive engagements with key executives in your established and target markets.

Our approach to each client engagement piece considers your sought client understanding. Our work is governed by the fixed outcomes of:

  • Evidentiary insights on the thoughts, motivators and influences shaping decision-makers in your markets.
  • Clear, implementable actions to retain and develop revenue in existing markets and win business in new markets.

Our reports purpose is to reveal the significant factors in your client relationships and positions of strength and vulnerability. Each insight is detailed, presented in a logical theme and attributed to the individual influencer or decision-maker. We purpose that each insight can be qualified, with resultant actions, quantified and shaped to a single decision-maker level.

Comprehensive Engagements

Comprehensive Engagements with key influencers and decision-makers in your established and target markets.

Evidentiary Insights

Evidentiary Insights on the thoughts, motivators and influences shaping decision-makers in your markets.

Clear Actions

Clear, implementable actions to retain and develop revenue in existing markets and win business in new markets.

Detailed Reports

Detailed Reports presenting the significant factors in your relationships and positions of strength and vulnerability.
 

Our Values

Our governing values shape our people, assist in building our competencies and define our interactions.

Honesty: We advise on what we know and where we can add benefit. We purpose to add tangible value and we engage with accountability and integrity.

Initiative: We measure ourselves on being valuable. We look for better solutions and we are determined and energetic.

Respect: We engage with our clients the way we expect our clients to engage with us. We seek to be assessed by our clients as effective, professional and timely.

Our values are practised. Our people actively display them throughout our engagements, within the organisation and in the community.

Our People

At Client Thought our purpose is to increase the client-defined value of your service offering.

The service offerings of Client Thought build you a deeper understanding of how your clients define value, why your clients value your service offering and how your clients measure you against your competitors.

We call from academic backgrounds including arts, marketing and psychology, with experience spanning professional services, tourism and hospitality, manufacturing and infrastructure sectors within Australia and Asia.


Advisory Board

Client Thought operates with the support of an advisory board. Our advisory board is comprised of current and former leaders with recognised performance.

Utilising the depth of seniority of our advisory board, we consult closely to identify trends of market significance and gain deeper understandings of their impact on our client groups. We utilise the variety of experience contained in our advisory board to credentialize our services, test our research and deepen our engagement value.

Connect with Client Thought

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